OpenAI Investigated for GDPR Violations

OpenAI Investigated for GDPR Violations

OpenAI Investigated for GDPR Violations 2793 1024 Steve Palmer

The Italian Data Protection Authority (DPA) has raised concerns about OpenAI’s ChatGPT, suspecting violations of European Union privacy laws. The ongoing investigation, which has spanned several months, has led to preliminary conclusions indicating ChatGPT’s potential breach of EU regulations. This article delves into the key issues raised by the Italian DPA and explores the broader implications for AI regulation within the European Union.

Privacy Concerns

The primary concerns expressed by the Italian DPA revolve around the mass collection of data used to train AI models like ChatGPT. The DPA questions the legal basis for collecting and processing personal data on such a large scale. Under the General Data Protection Regulation (GDPR), organizations found guilty of breaching data protection rules can be fined up to 4% of their global revenue. OpenAI has been granted a 30-day window to respond to these charges, potentially facing substantial fines if the violations are confirmed.

Inaccurate Information and Child Safety

Another area of concern raised by the DPA is ChatGPT’s potential to produce inaccurate information about individuals, referred to as “hallucinations.” Additionally, the absence of an age verification mechanism has raised concerns about child safety in the use of the AI tool.

European Coordination

The Italian DPA’s actions are part of a broader effort coordinated by the European Data Protection Board (EDPB) to oversee ChatGPT. While the EDPB plays a coordinating role, individual authorities like the Italian DPA maintain their independence in decision-making. This collaborative approach aims to ensure consistent and effective regulation of AI technologies across the EU.

History of Concerns

The investigation by the Italian DPA follows a temporary ban on ChatGPT in Italy in March 2023 due to privacy concerns. OpenAI addressed the issues raised, leading to the ban being lifted approximately four weeks later.

OpenAI’s Response

OpenAI has defended its practices, stating that they believe their procedures align with GDPR and other privacy laws. The company emphasizes its commitment to protecting individuals’ data and privacy, actively working to reduce personal data used in training AI systems like ChatGPT. OpenAI also highlights that the AI tool rejects requests for private or sensitive information about people. The company expresses its willingness to cooperate with the Italian DPA (Garante) constructively.

EU’s Tech Strategy

Some observers view the EU’s actions as part of a broader tech strategy involving litigation and subsequent settlements with big tech companies. However, critics argue that GDPR might not be the most suitable regulatory tool for AI and that the EU relies on big AI technologies more than the other way around.


The Italian Data Protection Authority’s investigation into OpenAI’s ChatGPT highlights the growing scrutiny of AI technologies under the GDPR within the European Union. While the EU seeks to regulate AI to protect privacy and data rights, questions remain about the effectiveness and appropriateness of using GDPR for AI regulation. The outcome of this investigation will likely set an important precedent for AI regulation in the EU and may influence how big tech companies operate within the region.

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